Dear Skin Studio

Your appointment is reserved especially for you. As a solo provider, last-minute cancellations impact my small business and the ability to serve other clients. I kindly ask that you review the following: • Cancellations require 24 hours’ notice. If you cancel less than 24 hours before your appointment, a 50% cancellation fee will be charged to the card on file. • No-shows will be charged 100% of the scheduled service. If you miss your appointment without notifying me, the full service amount will be charged. • Running late? Please message me as soon as possible. Arrivals later than 10 minutes may need to be adjusted or rescheduled, and may be treated as a no-show depending on the service booked. I understand life happens, and I truly appreciate your support and understanding of these boundaries.